Admin Assistant /
Community Advocate!

Position: Administrative Assistant + Community Advocate

Position Type: Independent contractor

Location: Remote

Hours: 10 hours a week on average with room to grow

Hourly Rate: $17/hour

Application Deadline: 11:59pm Saturday, April 30th (PST)

who we are…

Undead Voice is an online voice education company on a mission to help trans, non-binary, and gender questioning folks find a voice that aligns with their identity via online courses and coaching programs.

We’re completely remote, not because COVID forced us into it, but because at the core of our company, we believe in doing work we love that fits with our lifestyles.

We’re a small team and we’re looking to add to our team with a combo Administrative Assistant / Community Advocate to join the fam.

You can learn more about what we do at undeadvoice.com

this role is perfect for you if…

ADMINISTRATIVE ASSISTANT SKILLSET:

✓ Managing an inbox? No problem. You can easily organize, prioritize, and create templates around all communication internal and external, at UV.

✓ You are systematic and think in processes…AND you document them with ease.

✓ You are a total creative at heart, but you also have a knack for creating super sexy, streamlined processes.

✓ You love researching & brainstorming new ideas & strategies and your mad organization skills make you perfect for the planning & overseeing projects

✓ You have strong attention to detail, and everyone who knows you would say you are naturally *hyper* organized.

✓ You're a strong communicator (both verbal and written). 

✓ You NEVER miss a deadline. Nothing makes you happier than seeing an organized trello board or 4-6 weeks of content already batched out in advance 🤩 and you’re always looking ahead to spot potential bottlenecks in planning.

✓ You’re down to tag team where needed, but you secretly love being able to fully own a project from start > finish.

✓ You're an independent worker who is resourceful (a must) and has the ability to effectively take direction and run with ideas. 

✓ You are coachable and open to feedback - you understand it’s how we grow! 

COMMUNITY ADVOCATE SKILLSET:

✓ You’re passionate about staying informed and up to date on LGBTQ+ community news, culture, and current events and delight in building positive relationships with members of our community.

✓ You're a boss at building connections, and you know how to bring new ideas into action that your target audience *actually* can’t wait to participate in.

✓ You know your way around social media channels (instagram, tiktok, facebook, youtube), and are always keeping up-to-date on current best practices for consistent engagement with the community. 💪

✓ You’re a natural at finding ways to build genuine relationships with other business owners and community influencers online, and you’re ready to use this gift in the UV team’s hunt for perfectly aligned affiliates and podcast guests!

✓ You love a good video or TikTok editing sesh, and you happen to have some pretty slick skills when it comes to making content look and feel relevant and engaging.

what you’ll do…

ADMINISTRATIVE DUTIES:

You’ll provide administrative support for UV’s founder, Nicole. Preparing correspondence, answering emails, maintaining calendars, and various other assignments as needed.

Work closely with Nicole creating and executing streamlined processes for compiling marketing lists, organizing internal documents, and designing internal organization software (hello, Trello!).

Disseminate across social platforms UV’s educational content, and follow up with inquiries into UV’s services.

COMMUNITY ENGAGEMENT + ADVOCACY:

Using your creative drive, you’ll brainstorm and execute new exciting online community events, talks, and socials for both our private UV community, and outward facing audience.

Engaging on a variety of outlets including online forums, social media platforms, our private members only community platform, and more, you’ll act as the liaison between UV and our audience.

You’ll use your excellent customer service skills to confidently address our audience and handle any issues that arise. Your response will be prompt, consistent with the UV brand, and empathetic to create a loyal and delighted community.

You’ll maintain productive, professional relationships with our UV community members, and audience and be an authentic and reliable brand ambassador.

OTHER:

All other administrative and community advocacy tasks!

our ideal candidate has…

✓ Proven experience in administrative management including email organization, and customer communication

✓ Sees engagement with the LGBTQ+ community not just as a job, but a passion and is constantly following LGBTQ+ community news, culture, and current events, including events to participate with to increase brand awareness

✓Is excited to work with & prioritize one business that’s creating massive positive change in the lives of trans and non-binary folks around the world

✓ A minimum of 2 years experience in administration and/or community engagement. This can be either professional experience or personal experience growing and nurturing a community.

✓ Proven experience tweaking & optimizing processes with measurable results

THE NECESSARY TECH:

Previous experience and/or familiarity and ability to quickly learn these softwares or platforms is essential. 

✓ Google Workplace

✓ YouTube, Tiktok, Instagram

✓ Squarespace

✓ Trello/Asana

✓ Canva

You can expect…

MORE AUTONOMY & FREEDOM THAN YOU’VE EVER BEEN GIVEN BEFORE:

• We get it, people hate being micromanaged, but here’s the twist, our management actually hates micromanaging people too! We have no desire to check over your shoulder to watch all your work and review tasks every 5 minutes. #inefficient. You’ll have a lot of freedom and independence to produce the expected results in your own way in this role.
  

BE AFFIRMING, BE YOURSELF:

• In case you haven’t noticed, we’re LGBTQ+ affirming and gender inclusive. Those with lived experiences within the gender queer community are given preference and prioritized in our hiring process.
  

FLEXIBLE HOURS:

• More of a night owl? Want to go for a 12 noon yoga class? Have kids you need to drop off at school at 8:30 AM sharp? No problem! Do the work whenever in your day that works for you, as long as you meet deadlines, and a few time-sensitive tasks each week.
  

OUR OFFICE IS VIRTUAL:

• While this role is 100% remote, it does requires you to have solid Wifi at pretty much all times. So if you live in the middle of genuinely nowhere or your idea of a rad vacation is to go on trips to national parks with no internet service for weeks at a time, this role won’t be a good fit for you.

Sound like a good fit? Apply!

Please note we’re a small team handling a lot of applications, so do not email/DM/message to follow up. We will contact successful applicants we’d love to move onto the next round with.

We’re really looking forward to reading your application and thank you for your time applying.